Privacy Policy

Last updated: 9th Febuary 2026

1. Introduction

This website is operated by Riyuegu (Xiamen) Co., Ltd. (“Riyuegu Hotsprings”, “we”, “us”, or “our”) and is intended for international visitors.

This Privacy Policy explains how personal information is collected, used, and protected when visitors use this website.

This policy applies only to information collected through this website. It does not cover information collected offline or through third-party booking platforms or services.

2. Information We Collect

We may collect personal information when visitors voluntarily provide it, including:

  • Name
  • Email address
  • Phone number
  • Any information included in messages sent via email or enquiry forms

We may also collect limited non-personal information automatically, such as:

  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • General location information (such as country or region)

3. How We Use Information

Information collected through this website may be used to:

  • Respond to enquiries or requests
  • Provide information requested by visitors
  • Improve website content, usability, and performance
  • Maintain website security and proper operation
  •  

This website does not process bookings or payments directly

4. Cookies and Analytics

This website may use cookies or similar technologies to support basic functionality and understand how visitors use the site.

Cookies may be used to:

  • remember basic user preferences
  • analyse traffic and usage patterns

Visitors may adjust their browser settings to manage or disable cookies. Disabling cookies may affect certain website functions.

Analytics tools, where used, are limited to aggregated website usage measurements and do not involve personalised advertising or profiling.

5. Sharing of Information

We do not sell or rent personal information collected through this website.

Information may be shared only in limited circumstances, including:

  • with service providers supporting website operations (such as hosting or analytics), where necessary
  • where required by law or regulatory authorities

Any sharing is limited to what is reasonably necessary.

6. Third-Party Links

This website may contain links to third-party websites or platforms, including booking services or social media sites.

We are not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy policies of those websites separately.

7. Data Security

We take reasonable measures to protect personal information collected through this website from unauthorised access, loss, or misuse.

However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

Personal information provided through enquiries is retained only for as long as necessary to respond and for reasonable record-keeping purposes, unless a longer retention period is required by law.

9. International Visitors

By using this website, visitors understand that personal information may be processed or accessed in jurisdictions where data protection standards may differ from those in their home country.

10. Your Rights

Depending on applicable laws, visitors may have rights relating to their personal information, including requesting access, correction, or deletion where appropriate. Requests may be submitted using the contact details below.

11. Changes to This Policy

This Privacy Policy may be updated from time to time.
The “Last updated” date at the top of this page indicates when changes were made.

12. Contact Information

Riyuegu Hotsprings is the data controller for personal information collected through this website.

If you have questions about this Privacy Policy, please contact:

Email: information@riyuegu.com
Phone: +86 592 631 2222

End of privacy policy

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